How to find the right NDIS providers?

Finding the right provider is not ways an easy process but it can be with our guide on navigating through the vast array of providers. The NDIS has grown greatly over the years with this, so has the number of providers. This makes it increasingly hard for participants to choose the right provider because not every provider may offer the services you require. Our guide will assist you on your journey to find a provider to support you achieve your goals and develop a network. 

Factors to consider when choosing NDIS providers.

Registered and unregistered provider: 

Your search might begin with deciding whether to go with a registered or unregistered home. Registered provider is a provider that has had their company audited and has passed all the NDIS requirements, this has led to them becoming a registered NDIS provider, meaning they are a qualified service provider.

Unregistered provider is a provider who may be small and may just be starting out. Some providers choose not to be registered. Unregistered providers are limited in the number of services they provide and the types of participants they can provide services to.

Registered and unregistered providers may have the relevant qualification and experience, it is important to ensure they meet your needs.

NDIS service range:

The NDIS has a large array of services to support you unlock a world of possibilities as you strive to achieve your wellbeing goals. It is crucial to choose providers who offer services, which aligns with your NDIS plan and funding categories.  Your NDIS plan might include Supported Independent Living (SIL) and community support services, it would benefit you to find provider who provides these services.

Location/accessibility:

Where the provider is located is very important for accessibility reasons. The provider not being local might mean support workers might not know the community and places to go and participants are charged kilometres, which can become expensive for you.

Client reviews and recommendations:

It is good to read online reviews and seek recommendations from others because they can provide an understanding of this providers approach and response.

Communication:

Considering choosing a provider who is transparent and communicates well with you about services, cost, and availabilities. Ensure you are happy with the information given to you about your needs and how they will assist you on your journey. 

Resources for finding NDIS providers.

• NDIS Provider finder: Participants have access to “provider finder tool” on the NDIS website. This tool assists you to find a provider by location, services type and supports specific to your disability.

• Advocacy organisation: There are disability advocacy organisation who will provide you with the guidance you require to find the right provider for you.

• Local council: participants can seek support from their local council to support them find suitable NDIS providers.

• NDIS Directories: Participants can access directories like my care space, clickability, kinora and many more to reach providers in their local areas. They offer a large range of providers both registered and unregistered.